Website Disclaimer

Website Disclaimer

WEBSITE TERMS & CONDITIONS

PLEASE NOTE THAT OVER AND ABOVE THESE WEBSITE TERMS AND CONDITIONS, ALL BOOKINGS ARE SUBJECT TO FUTURE EXCLUSIVE TRAVEL’S STANDARD TERMS AND CONDITIONS OF CONTRACT (‘STC’) – WHERE THERE IS A CONFLICT BETWEEN THE TWO, THE STC WILL PREVAIL

FUTURE EXCLUSIVE TRAVEL GENERAL POLICY

Future Exclusive Travel’s websites www.FutureExclusiveTravel.co.za, www.fetgroup.co.za and www.ichauffeur.co.za is owned and managed by Future Exclusive Travel cc. (‘Future Exclusive Travel’). It is registered 2007/033982/23. All intellectual property rights including copy right on the design, layout & functionality and corporate identity vests in Future Exclusive Travel cc, may not be infringed, copied, or used in whole or in part without the prior written permission of Future Exclusive Travel cc. The copyright in the material on this website rests with Future Exclusive Travel cc. and its suppliers. Your access to it does not imply a licence to reproduce and/or distribute this information. This means that you cannot reproduce or distribute this information. The site may only be used for personal and non-commercial use. Any other use of this site needs the prior written permission from Future Exclusive Travel. If this site is misused in anyway you will be liable for any legal action taken. All details that you give to us must be your own personal information. Action will be taken against individuals supplying Future Exclusive Travel with fraudulent information, false enquiries, bookings, reservations or information requests etc. whilst using websites www.FutureExclusiveTravel.co.za, www.fetgroup.co.za or www.ichauffeur.co.za.

WEBSITE INFORMATION

We rigorously check the information provided on our web site about accommodation, resorts, itineraries etc., to ensure it is correct at the time of being added. However, please bear in mind that hoteliers, restaurateurs, night club owners etc., may wish to maintain or improve their facilities, or even take a break themselves. There may be changes to flight timings. Tour, excursion, cruise or safari itineraries may change as a result of local conditions. Circumstances such as these, or weather conditions, time of year etc., may cause some of the amenities we have described to be unavailable or different from those advertised on our web site. When we are told of any significant or long term changes we will always endeavour to advise you prior to departure.

The information displayed on www.FutureExclusiveTravel.co.za, www.fetgroup.co.za and www.ichauffeur.co.za is supplied to us by third party providers. Future Exclusive Travel acts as a booking agent on behalf of our suppliers. The information supplied to us by third parties can change without notification. Future Exclusive Travel will do its utmost to ensure that the information displayed is current and up to date. However such information is displayed in good faith and Future Exclusive Travel does not accept responsibility for any third party information that is incorrectly represented on its website. Hotel grading are supplied to The Travel Agent on behalf of the hotel suppliers, Future Exclusive Travel does not take any responsibility for the grading of hotels. The pictures used on the website www.FutureExclusiveTravel.co.za , www.fetgroup.co.za and www.ichauffeur.co.za are for the purpose of hotel representation and Future Exclusive Travel does not guarantee the room pictures used on the site will be the actual room booked. Future Exclusive Travel provides Clients with travel and/or other services either itself or acting as agents for principals engaged in or associated with the travel industry, such as hotels (‘collectively referred to as ‘the Principal’). You will be notified of any additional costs at the time of you making the booking with Future Exclusive Travel and when Future Exclusive Travel gives you confirmation. Future Exclusive Travel represents the Principal as agents only and accordingly accepts no liability for any loss, damage, injury or death which any Client may suffer as a result of any act or omission on the part of or the failure of the Principal to fulfil its obligations, whether in relation to travel arrangements, accommodation or otherwise. The contract in use by the Principal (which is often constituted by the ticket issued by the Principal), shall constitute the sole contract between the Principal and the Client and any right of recourse the Client may have, will be solely against the Principal. Future Exclusive Travel will provide the identity, terms and conditions of all the Principals relevant to the service being provided for the Client’s booking. It’s the Client’s responsibility to familiarise itself with such terms and conditions (‘the Principal’s Conditions’).

PACKAGES & AIRFARES

Package offers are subject to availability, date restrictions & currency fluctuations where applicable. They exclude visa costs, cruises excludes port taxes & airport & security taxes where applicable. Terms and Conditions apply. Prices were correct at time of going live. E & OE. Small price variations may occur due to exchange rate fluctuations affecting taxes and surcharges. You will be notified of any additional costs at the time of you making the booking with Future Exclusive Travel and when Future Exclusive Travel gives you confirmation. Flight Schedules & Confirmations Airlines flight schedules are subject to Air Traffic Control restrictions and are subject to weather conditions, the need for constant maintenance, and the ability of passengers to check-in on time. There is no guarantee that flights, ferries, ships, trains or coaches will depart at the times stated on any itinerary or tickets which you receive. All timings are estimates only, and we do not accept any liability for any delay, however arising, or for any schedule alterations.

CLIENT RESPONSIBILITIES

It is the client’s responsibility to ensure that you reconfirm the departure date and times of all your flights at least 72 hours prior to your departure. Future Exclusive Travel will not accept any responsibility for any delays and /or loss as a result of your failure to reconfirm any flight and/or connecting flight. It is your responsibility to obtain all passport, visa and health information relevant to your travels. The Future Exclusive Travel sites will be able to give you information & contact details on the above; the responsibility of obtaining visas, passports etc. remains with you, the client.

TRAVEL INSURANCE

Future Exclusive Travel strongly recommends that you take out adequate travel insurance. This must be taken out at the time of making a travel request. All premiums must be paid at the time of booking. Future Exclusive Travel will not be liable if anyone should not fail to take adequate insurance cover. We will require that all people booking with us take out travel insurance should you not wish to take out travel insurance then we will require you to complete a form of non-acceptance. The Free travel insurance from paying with your Credit card is not sufficient and there are high excesses to be paid. We strongly recommend that if you are traveling on the insurance granted from paying on your credit card that you take out a credit card top up policy.

BOOKING TERMS AND CONDITIONS

Future Exclusive Travel online holiday package bookings will be handled Monday – Friday. Future Exclusive Travel will endeavour to confirm holiday packages within 48 hours unless the booking is sent over the weekend or within public holidays. If some bookings require full payment prior to confirmation and if Future Exclusive Travel is unable to confirm the booking then you will be liable in full. The names on the booking form must mirror that on your passport / ID documents.

PRICE CHANGES

Costs associated with travel arrangements can fluctuate sharply. When you book a holiday package through us, we reserve the right to pass on any surcharges to you to cover courier costs, increase in fuel surcharges & security charges / taxes or fees chargeable for services such as landing taxes or embarkation or disembarkation fees at ports and airports, or exchange rates that are applicable to your particular holiday package.

METHODS OF PAYMENT

Credit Cards:

We will require you to indicate, on the booking form, when selecting to pay by credit card that you accept that the information, which you have provided, is correct. This indication will serve as a signature. Please ensure that the names used on the booking form mirrors that in your passport / ID document. A signed and validated Standard Credit Card Charge Form (SCCCF) or payment through our Virtual Card Services system, are the only recognized forms of payment for credit cards.

EFT Transfers:

Future Exclusive Travel accept EFT transfers the EFT transmission report emailed to Future Exclusive Travel on info@fetgroup.co.za and that the payment has been confirmed as received by Future Exclusive Travel.

LINKS TO OTHER SITES

This site contains a number of links to other sites. Hypertext links to Internet sites outside of this website are provided, in good faith, as a convenience to users. These external information sources are outside of Future Exclusive Travel's control and it is the responsibility of the Internet users to make their own decisions about the accuracy, reliability and correctness of material found on external sites. In providing links to external websites, Future Exclusive Travel takes no responsibility for the contents of those sites. Future Exclusive Travel makes no warranty, representation or undertaking whether expressed or implied nor does it assume any legal responsibility (in negligence or howsoever) for the accuracy, completeness or usefulness of the material located via hypertext links to external websites. No endorsement of those sites and/or their contents is intended, expressed or implied. Future Exclusive Travel accepts no liability (in negligence or howsoever) for any loss or damage a person suffers because that person had directly or indirectly relied on any material located through hypertext links to the external websites. In this disclaimer, the word "material" includes any actual, alleged or asserted fact, details, information, representation, prediction, assertion, opinion, statement, promise, undertaking or the like; and a reference to a person (including the use of the word "you") includes a firm, business, organization, company or corporation.

If you have any questions relating to our privacy policy, or, if at any time you believe that Future Exclusive Travel has not adhered to this privacy policy please let us know by sending an e-mail to info@fetgroup.co.za.

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